designerclosetfinds web store FAQ section

Yes, they are 100% authentic. I do not support illegal intellectual property violations nor do I support child labour. I do not wear or carry fakes, and would never expect anyone else to, either!

Some are brand new with tags, some are brand new without tags, and some are gently worn. Any flaws will be pointed out. Items come from a smoke and pet free home. I value my belongings and take very good care of my clothes, shoes, and bags. Some of my friends even say that I take it to an obsessive degree!

Default shipping methods for items under $250 are as follows: CANADA: CanadaPost Expedited Parcel. Estimated delivery time 2 - 4 business days after shipment. USA: CanadaPost Expedited Parcel. Estimated delivery time 6 - 10 business days after shipment. Items over $250 will be sent XpressPost with Signature Confirmation. Your items will be sent out within 48 hours of cleared payment. Your item will be fully insured and you will be provided with a tracking number so that you may follow your package for peace of mind. Please note that I am not responsible for delays caused by customs or the postal service. If you wish to receive your item sooner, please let me know and I can ship with Express or Overnight service at additional cost.

Of course! I would love to. Just send me a note with the items you have bought and I will be happy to give you a combined shipping rate. Items must be paid in one payment to take advantage of this.

I accept Email Money Transfers (preferred), International Money Orders, and Bank Transfers. I can also accept Paypal if you have a Confirmed Address. I will only ship to Confirmed Addresses for Paypal users. Paypal payments with unconfirmed addresses will be refunded and item relisted. Items will be sent after payment clears.

There are no returns or refunds unless the item is found to be not authentic. If this happens, I will need a written statement from an authorized dealer of the merchandise, and the name and contact number of the store manager so that I can contact them directly for confirmation. No returns/refunds/exchanges for any other reason (ie. items that do not fit, change of mind, etc.)

Prices on this site are quoted in US dollars. If you are from another country, please convert using today's exchange rate on www.xe.com . Local buyers are welcome to pay the equivalent in Canadian dollars.